Sectors · Real estate agencies

No portal lead left unanswered, not even at night.

In real estate, whoever replies first usually gets the viewing. But leads arrive at all hours, from several portals, and many aren’t serious. We automate the reply, the qualification and the follow-up so your team spends its time on people who really want to buy or rent.

Talk about your case

In short

For a real estate agency, AI and automation are mainly useful for replying instantly to leads from property portals and the website, qualifying them with the questions an agent would ask, offering viewings linked to the calendar and following up. The agent receives the leads sorted, with a summary.

What we automate at a real estate agency

Instant reply

Every lead from a portal, the website or WhatsApp gets a reply within seconds, with the property details.

Qualification

Budget, timing, financing, area: the assistant asks the questions and ranks leads by interest.

Viewings in the calendar

Available slots offered, confirmation and reminder, linked to each agent’s calendar.

Follow-up

Messages after the viewing, and alerts when a property comes in that matches what a client was looking for.

Listings and ads

Draft descriptions based on the property data, reviewed by your team before publishing.

Reports to owners

A regular summary of viewings and enquiries for their property, prepared automatically.

Everything in one place

Leads from the portals, the website and WhatsApp arrive in your CRM or a shared sheet, with the history of each conversation. Nobody replies twice to the same client and nobody is left without a reply.

The assistant introduces itself as an assistant, follows your scripts and hands over to a person as soon as the client asks or the conversation calls for it.

How we work with you

  1. 1

    We listen

    A first conversation, with no commitment, to understand the problem the way your team actually lives it. The fix is often simpler than it looks, and if so, we’ll tell you.

  2. 2

    We propose

    Fixed scope, timeline and price, in writing, before we start. We look for what makes sense for both sides: no open-ended hours and no surprises on the invoice.

  3. 3

    We build

    Short delivery cycles: you see real progress every week and test it on your own cases, not on a staged demo.

  4. 4

    We stay

    Maintenance, adjustments and direct support from the same person who built it. Everything is documented and in your name.

Frequently asked questions

Can leads from Idealista or Fotocasa be connected?

Usually, yes: these Spanish property portals send email alerts or offer integrations with real estate CRMs, and from there the reply and logging can be automated. We check with you what your account and your CRM allow before we start.

Can the assistant book viewings?

Yes. It checks the agent’s real calendar availability, offers slots, confirms the viewing and sends a reminder. The rules (areas, hours, time between viewings) are set by your team.

Doesn’t it feel cold to the client?

A quick, clear reply with the right information usually goes down better than hours of silence. The assistant says it’s automated, uses your tone and hands over to a person as soon as it’s needed.

What about clients’ data?

It’s stored in your tools, in your company’s name, with restricted access and in line with the GDPR. We inform users about how their data is processed and configure the AI providers so they don’t use the data to train models.

Let’s talk

Tell us what you need. We reply within one business day.

Or directly

hola@bldiseno.comWhatsApp +34 681 30 96 08

Monday to Friday, 9 am to 7 pm.

We only use your details to reply. We never share them.