Sectors · Clinics and private practices
Less time on the phone at reception, without touching clinical work.
Dental clinics, physiotherapy, aesthetics or private practices: reception spends the day juggling calls, appointments and the same questions. We automate the admin so your team can give better care to the person in front of them, with the highest protection for health data.
Talk about your caseIn short
In a clinic, AI and automation are most useful on the admin side: managing appointments and reminders, answering frequent questions about opening hours, prices or preparation, and reception tasks. They don’t replace clinical judgement, and health data, a special category under the GDPR, requires a design with maximum protection.
What we automate at a clinic
Appointments and reminders
Booking, rescheduling and cancelling appointments online or on WhatsApp, linked to your calendar, with reminders that cut no-shows.
Frequent questions
Opening hours, location, how to prepare, payment methods: instant answers using your approved information.
Pre-visit forms
Paperwork and consent forms sent before the appointment, completed online and filed.
Follow-up
Messages after the appointment and reminders for regular check-ups, following the rules your team sets.
Reviews
An invitation to leave a review after the visit, to strengthen your Google listing.
Management reports
Calendar occupancy, no-shows and booking channels in a dashboard that updates itself.
Health data: our rules
- The assistant doesn’t give medical advice or interpret symptoms: it refers people to a professional.
- Minimisation: each system processes only the data strictly needed for its task.
- Providers with a data processing agreement, hosting in the European Union where possible and exclusion from training.
- Access logs and documentation for your record of processing activities.
How we work with you
- 1
We listen
A first conversation, with no commitment, to understand the problem the way your team actually lives it. The fix is often simpler than it looks, and if so, we’ll tell you.
- 2
We propose
Fixed scope, timeline and price, in writing, before we start. We look for what makes sense for both sides: no open-ended hours and no surprises on the invoice.
- 3
We build
Short delivery cycles: you see real progress every week and test it on your own cases, not on a staged demo.
- 4
We stay
Maintenance, adjustments and direct support from the same person who built it. Everything is documented and in your name.
Frequently asked questions
Can an AI assistant manage my clinic’s appointments?
Yes, if your booking software allows integrations or if it connects to a shared calendar. The assistant checks slots, books, reschedules or cancels and sends reminders, following your team’s rules.
Is it legal to use AI with patient data?
Health data is a special category under the GDPR and requires stronger safeguards. That’s why we limit AI to admin tasks, minimise the data, use providers with a data processing agreement and document everything. For your specific case, check with your data protection officer or adviser.
Can the assistant answer medical questions?
We don’t set it up for that. It answers admin and practical questions with information approved by the clinic, and refers any clinical question to a professional.
Does it work on WhatsApp?
Yes, through the WhatsApp Business Platform, which allows assistants that serve patients about the clinic’s own services. Our guide to agents on WhatsApp Business explains the requirements and limits.
Keep reading
AI agents
AI agents that answer your clients, qualify leads, draft replies and search your documents, on the web, by email or WhatsApp. With human oversight and GDPR.
Automation
We automate your company’s repetitive tasks: invoices, email, CRM, spreadsheets and reports. Using n8n, Make or custom code, always with human oversight.
Websites and hosting
Custom websites in Barcelona: fast, well ranked and measurable, with hosting, domain and maintenance. Everything in your name, with a single point of contact.
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Let’s talk
Tell us what you need. We reply within one business day.