Integrations · CRM, ERP, email and WhatsApp

Your tools don’t talk to each other. We connect them.

A CRM on one side, invoicing on the other, a spreadsheet someone updates by hand and orders sitting in email. Every manual copy is lost time and an error waiting to happen.

Talk about your case

In short

Integrating a company’s tools means connecting its applications (CRM, ERP, invoicing software, email, WhatsApp, spreadsheets) so data moves from one to another automatically, in one clear direction. BL Diseno builds these integrations with official APIs, n8n, Make or custom code, and adds AI when messy information needs to be read.

Common integrations

CRM ↔ website and forms

Every contact from your website, a portal or a campaign goes into the CRM, with no duplicates and its source recorded.

CRM ↔ invoicing

An accepted quote becomes an invoice in your accounting software, and the payment shows on the client record.

Email and WhatsApp ↔ CRM

Conversations are linked to the client, without anyone having to copy them.

Spreadsheets ↔ everything else

Spreadsheets kept up to date by hand today fill themselves in, or are replaced by a dashboard.

ERP and warehouse

Orders, stock and shipping kept in sync between your shop, your ERP and your carrier.

AI on your data

A CRM that summarises each client, suggests the next step or spots dormant opportunities.

Tidy up before you connect

An integration doesn’t fix messy data: it spreads the mess faster. We start by deciding with you which tool is the source of truth for each piece of data (the client lives in the CRM, the invoice in accounting) and which way it flows.

If a tool has no reliable connection, we tell you before we start and look for the simplest alternative.

How we work with you

  1. 1

    We listen

    A first conversation, with no commitment, to understand the problem the way your team actually lives it. The fix is often simpler than it looks, and if so, we’ll tell you.

  2. 2

    We propose

    Fixed scope, timeline and price, in writing, before we start. We look for what makes sense for both sides: no open-ended hours and no surprises on the invoice.

  3. 3

    We build

    Short delivery cycles: you see real progress every week and test it on your own cases, not on a staged demo.

  4. 4

    We stay

    Maintenance, adjustments and direct support from the same person who built it. Everything is documented and in your name.

Frequently asked questions

Which software can you integrate with?

Any tool with an API or a reliable export: the usual CRMs and ERPs, Google Workspace, Microsoft 365, WhatsApp Business, online shops, payment gateways and most invoicing software. We check it for your case before proposing anything.

What if my software has no API?

There are sometimes alternatives (scheduled exports, automatic emails, official connectors). If none is reliable, we tell you and weigh up together whether switching tools is worth it.

What happens if an integration fails?

Our integrations log every transfer and send an alert when something doesn’t arrive, so the error is fixed the same day rather than discovered at month end.

Let’s talk

Tell us what you need. We reply within one business day.

Or directly

hola@bldiseno.comWhatsApp +34 681 30 96 08

Monday to Friday, 9 am to 7 pm.

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